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Wed 09/08/2010 01:09 pm IP Address: 38.107.191.86
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 FAQ |
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Most of the questions we receive from our customers all over the world, are answered below.
If you have other questions or would like
more information about medication we prescribe,
please email them to:
allpillsrx.com@247supporteam.com
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 clarification
AllPillsRX.com requires for all new clients a prescription copy on all prescription drugs it offers on-line prior to actual shipping of the drugs. Upon receipt of the prescription copy, its licensed pharmacist shall verify and validate the prescription. A prescription confirmation by the licensed pharmacist stating the name of the cardholder, name of the drug, milligram, and quantity is sent to the cardholder.
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What are your shipping rates and policies?
We ship to almost every country in the world. if you are unable to select your country at the checkout phase, please contact Service.
Once the pharmacy has received your order, it will be filled and shipped by USPS (registered airmail) or EMS Express (faster shipping method) within 24 hours.
Normal delivery time for USPS (registered mail) shipping is 10-14 business days from shipping date. EMS takes 7-10 days from shipping date. (In some rare occasions delivery may take up to 21 days).
We will notify you if there is a problem with your order and you will receive a confirmation email when the pharmacy ships your medication.
We must have an adult signature at time of delivery. Orders with P.O. Box as an address will be shipped with USPS.
Please note: We can not be responsible for customs clearance and the customer will have to carry all future expenses and taxes if there will be any, in his country.
Shipping rates:
EMS Express :$25.
USPS- registered airmail: $29
*Important note:
E-check orders are subject to customer's Bank approval.
The approval process takes up to 5 business days.
Orders will be shipped upon Bank authorization.
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Site Security
We use advanced security measures in order to make our website safe for our customers to use. SSL 128 bit encryption technology is used when receiving and transmitting credit card information during the transaction. After processing, sensitive details are encrypted and saved on our offline servers, and thus cannot be accessed from the internet. |
Refund Policy
We are a retail pharmacy subject to state and federal laws of the United States, according to these laws we are prohibited from restocking returned drugs. We are therefore unable to accept and give refunds to returned prescription medications.
If for any reason the order does not arrive within 18 business days and you refuse to accept a free new shipment from us, we will gladly reimburse you with another product of the same value or issue you a full refund.
If you change your mind you may cancel the order before it has been shipped by sending us an e-mail message. We do not accept order cancellation after shipment of the product.
If your order arrives and the shipping container is crushed, folded or severely damaged, a new item will be shipped free of charge. |
Privacy Policy
We are committed to preserving the privacy of our customers. Your personal information, bank details and transaction details will only be used to fulfill the transaction and provide you with customer service. The information will not be shared with any further parties. |
What is your legal status?
In developing this new online means for delivering health care services, our organization is committed to meeting all current regulations and guidelines, and exceeding them where possible. allrxpills.com only partners with licensed physicians. The pharmaceuticals we provide are obtained from legitimate pharmaceutical wholesalers, so that you can be sure you are getting the same medication you would receive in your neighborhood pharmacy.
We only offer medications that can be prescribed from online consultations, therefore we carry a very limited number of medications. No legitimate online medical company will ever offer narcotics or addictive medications via the Internet. The medications offered on our web site do not require a physical examination. A thorough review of your medical history is sufficient. |
How are you ensuring my security and privacy?
allrxpills.com is committed to preserving your medical and personal privacy. All data we shall receive is legally protected under doctor-patient privilege laws.
Our online ordering system is using the latest Secured Encryption Technologies and all personal and credit card information will be submitted using high levels technical security (1024 bit SSL) with all reasonable precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use credit cards will be reported immediately. |
What is an online consultation?
Online consultations are a recent innovation in health care, taking advantage of the web in order to improve the patient's access to a physician's care. Instead of receiving a traditional physical exam by a physician, the patient completes an online questionnaire. Patients who require further advice will communicate with the physician online by secure e-mail, not all patient are able to order viagra, cialis or levitra, it all depends on your current medical status.
We do not charge for online consultation.
Although online consultations will never completely replace traditional medical methods, they do provide a way for patients to be treated for a limited number of conditions that, in certain circumstances, may not require a physical exam. |
How can your prices be this low?
We try and keep our prices as low as we possible without compromising on service and quality, simply by reducing costs where possible, low margins, small staff, batch shipping, more returning customers, no physical distribution center and more.
Transferring our business to the web reduced our maintenance costs by more then 50% and enabled us to offer our customers much more affordable prices. By working online, we save on rent fees, employees, equipment etc. |
What happens once I place my order?
After you place your order, the information you provided will be reviewed by a licensed physician, who will either approve your request or decline it.
If the physician approves your order, he or she will set your order status to approved and our pharmacy will get the notice, from there on, your order will be filled and shipped to you via EMS Express/USPS Registered mail or other courier services in case of Europe fulfillment.
The package you will receive includes information explaining the usage, dose, and precautions information for the medication.
After placing your order you will be able to track it's progress in real-time by logging into the help desk. When your order ships, the tracking number will be e-mailed to you so you may track its progress through the courier company system.
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How do I submit an order?
When you click an Order link (can be found for example at Order Viagra page), you will be directed to our SSL secured server, where you will begin the ordering process. In addition to giving us your shipping and billing information, you will also need to answer a short medical questionnaire in order to provide important information about your condition. Your order will then get submitted for approval and processing. |
What happens if none of my order arrives?
We do everything humanly possible to ensure that orders are received by our customers. If none of your order has arrived within 14 business (working) days from the date of order we will investigate the matter thoroughly and promptly. This investigation usually takes about 24 hours. If it appears that the order has been lost due to a postal loss or customs detention then we will re-ship the order again to you free of any charge. Only a very small percentage of orders are lost. However if the original order subsequently arrives as well as the re-shipped order then we rely on your honesty to inform us. We always try to resolve any problems in a fair and reasonable manner and to the best of our ability.
We will not tolerate credit card chargebacks under any circumstances and any customer attempting or threatening to do this will be immediately barred from making any future purchases on this website. If there is a problem we will always sort it out with you and find a solution. That is why we have a structured reship and refund procedure.
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*SATISFACTION GUARANTEED*
We are committed to the highest level of online customer service. If you have any question or need a special consultation for any of the products we offer, please do not hesitate to contact us. If you have any problem with any of the process with your order, we will do anything it takes to satisfy you as our preferred client.
I still have a question!
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